FAQ

IROAD FAQ

How to change language support?

Language is settable from factory only. It’s not possible to get worranty service in case of purchasing from domestic market of Korea or unauthorized seller.

How to upgrade firmware?

Product is automatically upgrading when you execute IROAD application or PC viewer.

How long is IROAD warranty?

The warranty of IROAD is 1 year from the purchase date. The warranty period for accessories  and Micro SD card : 3 months. Please, keep the receipt.

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  • IROAD gives the autority of global selling EPGlobal only, EPGlobal guarantees the quality of the item purchased and after-sale-service of the item(Except Singapore, Koreaa)
  • The warranty of product can be only guaranteed by the Warranty Card with distributer’s signature.
  • Warranty number is registered to distributer and manufacturer. Transferring and lending the card to others is strictly limited.
  • The warranty of the item purchased has its serial number and the number is kept on our database for future reference.Warranty coverage is based on the warranty policy of IROAD, and terms and conditions of the warranty are represented on the official website.
  • The warranty service can’t be available in any case the card is lost.

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  • Corvit International PTE. LTD. guarantees the quality of the item purchased, and after-sale-service on the item.
  • The card can be used in Singapore only.
  • Only signed members can use this card and transferring and hiring the card to others is strictly not allowed.
  • The warranty of the item purchased has its serial number and the number is kept on our database for future reference. Warranty coverage is based on the warranty policy of Corvit International PTE. LTD. and terms and conditions of the warranty are represented on the official website.
  • No after-sale-service will be provided in case the card is lost.

What is uninterrupted power supply unit?

An uninterrupted power supply unit connects IROAD to the car battery. The power is cut automatically if the voltage drops the configured value or the configured time elapses to prevent the vehicle battery discharge.
In other words, uninterrupted power supply unit allows you to use IROAD even when the car engine is off.

Is the there a power button on IROAD?

No, there isn’t. IROAD automatically switches on when connect it to power suplly either via cigar jack or to an uninterrupted power supply.

Can I watch real-time video on my smartphone?

아이로드 앱과 와이파이 기능을 통해 실시간 및 저장된 영상을 다운받으실 수 있습니다.

How to connect IROAD to the power supply?

1. If you don’t use IROAD all the time, then connect the power cable to the Dash cam and to the cigar jack in your car.
2. If you use it all the time, then connect it to your car’s battery using our Constant Fuse Cable to prevent car battery discharge.

Precautions when install for IROAD dedicated MAC viewer

1.Please allow that downloaded application like below picture.

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2.Need to selct in first use, click ‘open’ to excute as below picture. It will never ask again for the option.

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